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Mobiliser

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Getting better

April 23, 2024 in Flotsam and Jetsam | Permalink

<a href="https://www.stockvault.net/data/2017/04/25/234706/preview16.jpg" target="_blank">"This work"</a> by <a>Pixabay</a> is licensed under <a href="http://creativecommons.org/licenses/by/4.0" target="_blank">CC BY 4.0</a>“I’ve got to admit, it’s getting better,
A little better all the time”

John Lennon/Paul McCartney

Some years seem to bestow upon us an abundance of joy and positivity (in the personal realm if not on the national/international stage) whereas others seem fated to to serve up a seemingly endless procession of set-backs and knock-downs. 2024 has seen a bumpy start for The Girl and I, beset with such unexpected events as the exploding shower screen – the dying Mobiliser – and a variety of other unexpected expenses.

These things are, however, transitory and my optimistic nature leads me to look for signs that our fortune is once again improving. Take the glass shower screen – for example…

It had been a while since I posted to this forum the tale of its unexpected demise. The manufacturer of the screen sent us a replacement under warranty in a gratifyingly rapid time (suggesting thereby that this was not exactly an unheard of problem for them). We had by that point also received recommendations from various sources for contractors who could repair the bath tub (damaged by the falling glass) and install the replacement screen. That nothing beyond the delivery of the new screen had yet happened was because the bath-tub-fixing guys had not got back to us; presumably because business was booming and they were being kept busy. Clearly we could not do anything else until the tub was repaired.

I finally received a call from them and we fixed a date for their technical chap to have a look at the tub.

At least – that’s what I expected was going to happen. As it turned out he took a quick look and then retired to his vehicle, returning in short order loaded with equipment. He was clearly expecting to do the job there and then! I pointed out that we had not even discussed the cost of so doing. “No problem” – he explained – “It’s all under warranty“. He further informed me that they were handling all of the paperwork and that I need do not a thing. When I made reference to being able to get the replacement screen installed he told me that they would be taking care of that also! Now, that’s what I call service!

So – we now get to go on our holiday! On our return we will be carrying from the UK a replacement Mobiliser. Yes – we bit the bullet and bought a new one. Well – we are getting old and that thing is a daily godsend for The Girl…

We firmly expect to have a splendid expedition, about which I will doubtless have much to write and many photos to upload.

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Logistics

April 7, 2024 in Life as we know it | Permalink

Logistics by <a href="http://www.nyphotographic.com/">Nick Youngson</a> <a rel="license" href="https://creativecommons.org/licenses/by-sa/3.0/">CC BY-SA 3.0</a> <a href="http://pix4free.org/">Pix4free</a>In my last missive I told the sorry tale of the Mobiliser that has ceased to mobilize!

The Girl ain’t happy – and when The Girl ain’t happy… well – you can join the dots for yourself.

So – what is to be done?

Naturally, I contacted the small English firm who make and sell the device. I sent them a recording of the machine’s death rattle and explained the symptoms. They were most helpful and – sight unseen – hazarded a cautious guess at what the problem might be (servo motor gearbox). They even gave me a ball park (and somewhat heart-stopping) figure for fixing the beast…

…if we could get the Mobiliser back to the UK.

Now – this thing folds in half and we sensibly kept the big cardboard box in which it came, but when packaged up the thing has dimensions of:

length: 46″ – breadth: 27″ – depth: 9″

…so – it isn’t small – and it weighs 40lb!

Canada Post were helpful – but quoted us a figure of around $800 dollars for the one-way trip. I swallowed hard, but that was as nothing compared to Fedex who quoted me double that amount (and are probably amongst the cheaper carriers). Canada Post man also suggested that I try Air Canada Cargo – which I thought was a good idea. They would have been happy to help, but pointed out that getting the box back to Heathrow is only half of the battle. Once there one has to hire a broker to get the thing through customs.

“The cheapest option” – opined Canada Post man – “would be to take it there yourself“.

Now – as it happens The Girl and I are heading to the UK in about two and a half weeks time. The trouble is, we are not going to the south east – where the company is based – but to Scotland. If all goes to plan we should be at Heathrow for about six hours as we transit from west to north. Perhaps there is a way of arranging a hookup with some helpful person who could relieve us of this weighty package and see that it gets to the manufacturer… then, three weeks later, could get it back to us on the return journey!

This is the sort of plan that works fine in practice but contains all sort of traps and gotchas that can throw the whole thing into chaos and confusion. “But surely” – I sense you thinking – “air travel these days has become so routine and prosaic that all such things must be feasible“. All we need to do, you might think, is to cast our minds back to our recently travel experiences to set our minds at rest… Oh!!…

Contemplation and negotiations continue. We are determined  that we must come up with some solution, because The Girl is sorely (see what I did there?) missing her regular treatments.

Look out for further installments….

 

 

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Tempting the gods

March 28, 2024 in Life as we know it | Permalink

“There is such a thing as tempting the gods. Talking too much, too soon and with too much self-satisfaction has always seemed to me a sure way to court disaster. The forces of retribution are always listening. They never sleep”.

Meg Greenfield

Just a few short posts back – in an offering entitled ‘Make it beautiful‘ – I ventured a short disquisition on the subject of permanence and impermanence. I wasn’t being particularly provocative – or so I thought. Apparently the fates saw things differently and no more than a couple of posts later I found myself having to relay the tale of our exploding (or more likely imploding) shower screen in a post titled ‘Synchronicity‘.

That particular mess is going to take a while to clear up (figuratively speaking!). The manufacturers of the screen rapidly ‘fessed up to what was most likely a manufacturing fault by the simple expedient of sending us, in short order, a replacement under warranty. I got in touch with our excellent contractor who had overseen our original renovation and came away with a list of contacts to get the bath re-surfaced (lots of pits and scratches from the falling glass) a man to install the new screen and another to put us in a new hot water tank (not directly related but I did mention it in the first post above).

The problem is that these things must be done in the correct sequence… nothing can happen until the bath is restored, and the bath restorers clearly have enough work on to take them through to next Christmas. I am still awaiting a call-back…

I had hoped that things would now settle down on the bad news front. Sadly, it seems that the gods are not finished with us quite yet.

A little over a decade ago – whilst The Girl and I were still resident in the UK – we purchased a device that the manufacturers describe as a ‘spinal mobiliser’. It is a sort of massage machine upon which one lays and which – by means of a system of rollers – stretches out the vertebrae whilst simultaneously massaging the surrounding muscle tissues. We came across this thing at (of all places!) the Windsor Horse Show. Horsemen and women are, it seems, much in need of such treatments after a heavy day’s competing in the saddle.

Now, as long as I have known her The Girl has suffered from Sciatica. There at the horse show she hopped (gently) up onto the demo device on the stand and immediately fell in love with the relief that it provided. The machine was an expensive beast – costing several thousand pounds even back then – so we hired one for a month to be sure that it was worth the outlay.

The answer being greatly in the affirmative we scraped together the monies and made the investment. When we later came to Canada the machine came with us (there being no equivalent over here, apparently) though we were obliged to purchase a big step-down transformer because the device only ran on 220V.

It would be an understatement to say that the Mobiliser has served us well and it has more than paid for itself. The Girl uses it most days and it is quite common for those visiting us to jump aboard as well. It was, thus, was a considerable shock when – just over a week ago – the machine emitted a plaintive rattling sound and gave up the ghost.

So – we now have something else that requires fixing. I shall have more to say on the subject in my next post.

Needless to say – The Girl is not happy.

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