moving

In a previous post – ‘Movers and Shakers‘ – I described our search for an international removals company who could assist us – for a healthy fee, it must be said – with our relocation in July to Victoria, BC.

As that post made clear the process involves a fair amount of research even before the first call is placed, if one is to avoid the fate of those poor souls who bewail their lot on the expat InterWebNet fora as a result of having been ripped off, treated negligently or finding themselves the victims of some insensate act of god… without adequate insurance!

We felt confident that we would be treated well by our chosen quartet of companies – Abels, Bournes, GB Liners and Renmar – and that indeed proved to be that case. None of them flinched under the Kickass Canada Girl’s steely gaze and each responded to her carefully weighted interrogation with an appropriate degree of confidence. They clearly all know what they are about.

Fundamentally all four companies offer a very similar service. They take similar routes, use similar storage facilities, take much the same time and trouble with packing, offer much the same insurance and have almost identical terms and conditions. They all have a decent track record and belong to one or other of the well established trade associations.

What did come as a bit of a surprise – therefore – was that they quoted a wide spread of prices, from around £6,500 (including the quoted insurance) to getting on for £11,500. Each of the companies was quizzed further in an attempt to identify some discrepancy in their offering that had not hitherto been apparent – but there did not appear to us to be any substantive difference that would account for the price gap.

In the end the field was narrowed down to two very similar offerings that were only a few hundred pounds apart. Our ultimate choice was based to an extent on membership of the British Association or Removers (BAR) – the which operates a very useful guarantee scheme in the unlikely event of the carrier folding at the critical moment.

Our chosen international removal company is Bournes International Moves.

The expat fora on the Interwebnet offer much advice on the subject of insurance – largely to the effect that one should eschew that offered by the carrier (at a healthy premium) in favour of a keener deal from a specialist third-party. Opinion seemed to be divided – however – as to whether or not this course of action would make one’s life harder should a claim become necessary. As we (or at least this half of us!) are now officially old farts we decided to take the course of least resistance and to accept what was actually not an outrageous mark-up from our chosen tranter.

Fingers, arms, legs, toes, eyes, etc, etc – firmly crossed that it will not be needed…

“What you do for a living is not be creative, what you do for a living is ship.”

Seth Godin

This week’s task – to identify a suitable company of international movers who can assist us with transferring all of our precious goods and chattels across the pond to the fair shores of British Columbia… preferably without breaking the bank (or indeed the goods and chattels!) in the process.

As with so many things concerning emigration from the UK the best place to start is the British Expats website – to which regular readers will know that I make frequent reference within these jottings. The fora on that site contain a wealth of knowledge and experience from those who have trodden these paths before us, and many a pitfall may be judiciously avoided by careful study thereon.

Looking for recommendations for removal companies on online fora is not unlike searching for a decent hotel on Tripadvisor. Though this is undoubtedly the best way of finding a berth for the night, for every five-star “like our honeymoon all over again” review one must be prepared to wade through the morass of one-star “worst night of my life“, and “would’a given it zero stars if your lousy system had let me” diatribes.

Seeking an international mover yields similar results. For each “I would have trusted them with my priceless collection of Jihong porcelain” comment one finds a raft of “they charged me for a second container for one extra box“, and “the guy stood outside and smoked the whole time and then broke a teacup” complaints.

Clearly the whole operation is a lottery!

Somehow, from this fountain of fulmination we were yet able to identify at least a few concerns that seemed consistently to elicit more praise than approbrium. These were clearly the people to approach. The thought naturally crossed our minds that they might also be the most expensive – but what price should one put on one’s precious possessions? That is – of course – actually a good question, since an accurate valuation is required for insurance purposes!

Enough – however – of this wordplay…

We came up with a shortlist of four companies – GB Liners – Bournes – Abels and Renmer and reached for the phone. All have subsequently visited and been shown around the estate by the Kickass Canada Girl, who has also subjected each of them to the third degree regarding their modus operadi. We are now collecting quotes prior to making a decision and – ultimately – a booking.

Progress! Progress!