In my last missive I told the sorry tale of the Mobiliser that has ceased to mobilize!
The Girl ain’t happy – and when The Girl ain’t happy… well – you can join the dots for yourself.
So – what is to be done?
Naturally, I contacted the small English firm who make and sell the device. I sent them a recording of the machine’s death rattle and explained the symptoms. They were most helpful and – sight unseen – hazarded a cautious guess at what the problem might be (servo motor gearbox). They even gave me a ball park (and somewhat heart-stopping) figure for fixing the beast…
…if we could get the Mobiliser back to the UK.
Now – this thing folds in half and we sensibly kept the big cardboard box in which it came, but when packaged up the thing has dimensions of:
length: 46″ – breadth: 27″ – depth: 9″
…so – it isn’t small – and it weighs 40lb!
Canada Post were helpful – but quoted us a figure of around $800 dollars for the one-way trip. I swallowed hard, but that was as nothing compared to Fedex who quoted me double that amount (and are probably amongst the cheaper carriers). Canada Post man also suggested that I try Air Canada Cargo – which I thought was a good idea. They would have been happy to help, but pointed out that getting the box back to Heathrow is only half of the battle. Once there one has to hire a broker to get the thing through customs.
“The cheapest option” – opined Canada Post man – “would be to take it there yourself“.
Now – as it happens The Girl and I are heading to the UK in about two and a half weeks time. The trouble is, we are not going to the south east – where the company is based – but to Scotland. If all goes to plan we should be at Heathrow for about six hours as we transit from west to north. Perhaps there is a way of arranging a hookup with some helpful person who could relieve us of this weighty package and see that it gets to the manufacturer… then, three weeks later, could get it back to us on the return journey!
This is the sort of plan that works fine in practice but contains all sort of traps and gotchas that can throw the whole thing into chaos and confusion. “But surely” – I sense you thinking – “air travel these days has become so routine and prosaic that all such things must be feasible“. All we need to do, you might think, is to cast our minds back to our recently travel experiences to set our minds at rest… Oh!!…
Contemplation and negotiations continue. We are determined that we must come up with some solution, because The Girl is sorely (see what I did there?) missing her regular treatments.
Look out for further installments….
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